Transcription: We're joined now by Wayne Shostak, a PC technician for a large company where virtually every employee spends at least some time working on a computer each day. It's Wayne's job to ensure that all computer equipment is operating properly and of course anytime there are problems he's the one everyone turns to for help. Wayne's as busy as ever but the nature of his job has changed since they started using Windows 95. Before Windows 95 I found that a lot of people in our company felt sort of intimidated and not really in control of their relationship with the computer. One of the reasons for this ...